You can now shop on Intrika.com from anywhere in the world
For any enquiries, complaints or concerns email us on firstname.lastname@example.org or call us on +66 29496343 from Monday to Saturday between 9 AM- 4 PM.
If you need to change or cancel your order, please contact us within 24 hours of placing the order at +66 29496343 from Monday to Friday between 9 AM- 4 PM. You may also send an email on email@example.com
Please be advised that some orders are shipped almost immediately and it may not always be possible to cancel.
After placing an order, you can view your order status by clicking on the 'My Account' link at the top-right corner of every page. From there, you will be able to view information about your order with ease.
This may be due to a time lag between systems. Your order will be on its way in the time-frame promised. If however you would still like to check with us, please feel free to email us at firstname.lastname@example.org or call us at +66 29496343
We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.
It is our endeavor to provide you with the best customer service possible hence we permit only returns and exchanges on certain conditions within 14 business days of receiving the package. Request is permitted only on a Size exchange, wrong product received or damaged product received and no other request will be entertained.
We do not permit any returns or exchanges for international orders.
In case of exchanges, we will credit the amount you paid for the products as a voucher code. However an exchange is subject to availability of the item in our stock.
If you have received a damaged item or defective piece or the wrong product, you will need to get in touch with us within 24-72 hours of receiving the parcel by sending us an email on email@example.com along with images of your order and we will get in touch with you in 24-48 working hours and arrange a replacement on priority.
Shipping is free to India.
We dispatch products from Monday to Saturday. Once you place the order, we will aim to dispatch the order in 2-3 working days. In case of delay, you will be informed of the same by the Customer care team.
For urgent requests please get in touch with our customer service and we will try to help as best as we can.
In case the parcel needs to be delivered internationally; it will take 10-12 working days basis custom clearances.
Yes, we try and ship all the items together. In case, a single order has too many voluminous items, we may ship in multiple shipments in order to ensure that the product is safe and handled with care - and therefore, gets to you in time.
We use TNT as our preferred shipping partner for international shipments.
No, there is no minimum value for international shipments
For India there are no additional shipping fees or Duty.
For other countries international order you will need to pay Customs Duty as per the duty structure of the country you reside in. Customs Duty will be at actual. You will need to pay the Customs Duty at the time you accept the order. Custom policies vary widely from country to country; you should contact your local customs office for further information.
In certain cases there could be additional shipping and handling fees if the product is excessively voluminous or heavy or if it needs special care during transportation. Additionally, when ordering from www.intrika.com, you are considered an importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
1. Online Payment via Credit or Debit We accept Visa, MasterCard , JCB, Amex & PayPal. Please note that if you have received a notification that payment is gone through successfully and your order status shows a payment error, please email us on firstname.lastname@example.org and we will get in touch with you within 24-48 working hours.
You can register by clicking on the sign in/Register that appears on the homepage on our site. After which, you will get regular updates and can avail of all the services offered at www.intrika.com
Login to your account and select the 'Unsubscribe' feature. You can also click the 'Unsubscribe' tab present in our newsletters.
Select 'Forgot Password' while logging in and the system will send you a link using which you can reset your password.
Once an email address has been registered with us, it cannot be deleted. But you can email us the ID that you used for registering on www.intrika.com and your new email address, and we will change the email address for your account.
Yes, you need an account to place an order. You can browse through the collection without creating an account and select merchandise you like. But, to be able to buy, you need to set up an account or login as a guest, which is a fairly easy process.